PRIVACY POLICY

Effective date: 15/06/2026
Last updated: 15/06/2026

This Privacy Notice explains how The Go Getter Method collects, uses, stores and shares personal information when you:

• create or use an account on The Go Getter Method app;
• apply for coaching;
• purchase or participate in a coaching programme;
• contact us;
• join our community;
• attend an event;
• download a resource;
• subscribe to our emails; or
• otherwise interact with The Go Getter Method.

Please read this Privacy Notice carefully.

1. Who we are

The Go Getter Method is operated by:

Lamaar Lawrence, trading as The Go Getter Method under the 'Lam Lifts Coaching' umbrella.

In this Privacy Notice, “The Go Getter Method”, “we”, “us” and “our” refer to Lamaar Lawrence trading as The Go Getter Method.

Business address:
Fast Fitness Chelmsley Wood

Maple Walk

Birmingham

United Kingdom 

B37 5TT

Email:
lamlifts@thegogettermethod.com

For the personal information we decide how and why to use, The Go Getter Method is the data controller.

The app is provided using technology supplied by FitBudd. FitBudd and other technology suppliers may process personal information on our behalf. Some providers may also act as independent controllers for limited purposes under their own privacy notices.

2. Who this Privacy Notice applies to

This Privacy Notice applies to:

• app users;
• coaching clients;
• coaching applicants;
• prospective clients;
• community members;
• event attendees;
• people who contact us;
• website or landing-page visitors;
• email subscribers; and
• anyone else whose personal information we process in connection with The Go Getter Method.

The app and coaching services are intended for people aged 18 or over.

3. Personal information we collect

Depending on how you interact with us, we may collect the following information.

3.1 Identity and contact information

This may include:

• full name;
• date of birth or age;
• postal address;
• email address;
• telephone number;
• social-media username;
• profile photograph;
• emergency contact details; and
• identification information where reasonably required.

3.2 Account information

This may include:

• username;
• encrypted password or authentication information;
• app profile;
• membership status;
• subscription type;
• account preferences;
• login history; and
• account creation and closure dates.

3.3 Coaching and lifestyle information

This may include:

• goals and reasons for seeking coaching;
• training experience;
• occupation and working pattern;
• lifestyle and routine information;
• sleep, stress and recovery information;
• food preferences;
• nutrition habits;
• training availability;
• equipment access;
• exercise performance;
• habits and daily routines;
• questionnaire and check-in responses;
• adherence information;
• coaching notes;
• messages exchanged with us; and
• information about your progress.

3.4 Health and fitness information

To provide safe and appropriate coaching, we may collect information concerning:

• height and weight;
• body measurements;
• body-composition information;
• injuries;
• illnesses;
• medical conditions;
• disabilities;
• pregnancy or postnatal status;
• medication;
• previous operations;
• pain and physical symptoms;
• allergies and intolerances;
• physical-activity readiness;
• mental wellbeing where voluntarily disclosed;
• eating-disorder or disordered-eating history where voluntarily disclosed;
• mobility or exercise restrictions;
• heart rate or activity information; and
• professional medical advice relevant to your participation.

Some of this information is legally classed as special-category personal data, which receives additional protection.

3.5 Progress information and media

This may include:

• progress photographs;
• videos;
• before-and-after information;
• exercise recordings;
• measurements;
• personal reflections;
• performance results;
• testimonials; and
• transformation stories.

We will not use identifiable progress photographs, testimonials or transformation stories for public marketing without separate permission.

3.6 Payment and transaction information

This may include:

• products or services purchased;
• payment amount;
• payment date;
• subscription status;
• instalment schedule;
• billing address;
• payment failure information;
• refund information; and
• limited payment identifiers supplied by a payment provider.

We do not normally receive or store your complete payment-card number.

3.7 Communication information

This may include:

• emails;
• app messages;
• coaching-call notes;
• support requests;
• complaints;
• survey responses;
• call-booking details; and
• records of your communication preferences.

3.8 App, device and technical information

This may include:

• internet protocol address;
• device type;
• operating system;
• app version;
• approximate location derived from an IP address;
• login times;
• app activity;
• pages or features accessed;
• crash reports;
• security logs;
• device identifiers; and
• analytics information.

The exact technical information collected may depend on FitBudd, your device, your settings and any analytics tools used within the app.

3.9 Marketing information

This may include:

• whether you have agreed to receive marketing;
• the type of content you engage with;
• email opens and link clicks where tracking is enabled;
• coaching interests;
• previous enquiries; and
• your marketing preferences.

3.10 Event information

If you attend an event, retreat, group session or physical challenge, we may also collect:

• attendance information;
• health and safety declarations;
• emergency contact details;
• accessibility requirements;
• dietary requirements;
• photographs or video where permission has been obtained; and
• incident or accident information.

4. How we collect information

We may collect personal information directly from you when you:

• register for the app;
• complete an application form;
• purchase a programme;
• complete a health questionnaire;
• submit a check-in;
• upload a photograph or video;
• send us a message;
• attend a call;
• join a community;
• enter a challenge;
• attend an event;
• respond to a survey; or
• communicate with us by email, telephone or social media.

We may also receive information from:

• FitBudd;
• Apple or Google app services;
• payment processors;
• appointment-booking systems;
• email and messaging providers;
• video-call platforms;
• analytics providers;
• social-media platforms;
• referral partners;
• another person who purchases a service for you; or
• publicly available sources where lawful and appropriate.

5. Why we use your information and our lawful bases

We will only use personal information where we have a lawful reason to do so.

5.1 To create and manage your account

We use account and contact information to:

• register you;
• authenticate your account;
• provide app access;
• administer subscriptions;
• communicate account information; and
• maintain account security.

Our primary lawful basis is that processing is necessary to perform our contract with you or to take steps at your request before entering into a contract.

We may also rely on our legitimate interests in protecting the app and preventing misuse.

5.2 To provide coaching

We use your coaching, lifestyle, progress and communication information to:

• assess your goals;
• develop or adjust your programme;
• provide training and nutrition guidance;
• monitor progress;
• complete check-ins;
• provide accountability;
• communicate with you;
• deliver educational content; and
• provide the services you purchased.

Our primary lawful basis is performance of our contract with you.

5.3 To process health information

We use relevant health and fitness information to:

• assess whether coaching activities appear appropriate;
• make reasonable programme adjustments;
• identify where medical clearance may be appropriate;
• support safe participation;
• understand injuries or restrictions; and
• keep appropriate records relating to your coaching.

Our general lawful basis is normally performance of our contract with you.

Because health information is special-category information, we will normally also rely on your explicit consent.

Where legally applicable, we may alternatively process health information where necessary for the establishment, exercise or defence of legal claims, or to protect someone’s vital interests in an emergency.

You may withdraw consent at any time. However, if we cannot process information that is reasonably necessary to coach you safely, we may be unable to continue providing some or all of the service.

5.4 To take payments and maintain financial records

We use transaction and payment information to:

• collect payments;
• manage instalments;
• issue invoices;
• process refunds;
• investigate disputed transactions;
• maintain accounting records; and
• comply with tax and financial obligations.

Our lawful bases are performance of our contract and compliance with legal obligations.

5.5 To provide customer support

We use contact, account and communication information to:

• answer questions;
• resolve technical issues;
• investigate complaints;
• support account access;
• administer cancellations; and
• maintain records of important communications.

Our lawful bases are performance of our contract and our legitimate interests in providing effective customer service.

5.6 To operate, protect and improve our business

We may use relevant account, communication and technical information to:

• maintain app security;
• prevent fraud or misuse;
• troubleshoot problems;
• understand how services are used;
• improve coaching processes;
• improve our content;
• train staff or contractors where applicable;
• defend legal claims; and
• protect our legal and commercial interests.

Our lawful basis is our legitimate interests in operating, protecting and improving The Go Getter Method.

Where we rely on legitimate interests, we consider whether those interests are necessary and balanced against your rights and expectations.

5.7 To comply with legal obligations

We may use and retain information to:

• comply with tax and accounting rules;
• respond to lawful requests;
• protect individuals;
• investigate fraud;
• maintain legally required records;
• cooperate with courts, regulators or law-enforcement authorities; and
• establish, exercise or defend legal claims.

Our lawful basis is compliance with a legal obligation or our legitimate interests in protecting our legal rights.

5.8 To send marketing

We may use your name, email address, interests and marketing preferences to send information about:

• coaching;
• challenges;
• educational content;
• events;
• community membership;
• offers; and
• new services.

We will rely on consent where consent is required. In some circumstances, we may contact existing customers about similar services where the law permits us to do so.

You can unsubscribe at any time by:

• selecting the unsubscribe link in an email;
• changing your available preferences; or
• contacting lamlifts@thegogettermethod.com

Service messages relating to an active account, purchase or coaching programme are not marketing messages and may still be sent where necessary.

5.9 To use testimonials and transformation content

We will only publicly use identifiable:

• testimonials;
• photographs;
• videos;
• transformation stories;
• progress statistics; or
• client names

where we have obtained separate permission.

Participation in marketing is optional and is not a condition of receiving coaching.

You may withdraw permission for future use by contacting us. We will stop new use and remove existing material where reasonably practical, although we may not be able to recall material that has already been lawfully printed, shared or independently reposted.

6. When information is required

Some information is necessary for us to:

• create your account;
• enter into a contract;
• collect payment;
• provide appropriate coaching; or
• comply with legal requirements.

Where requested information is necessary and you do not provide it, we may be unable to offer or continue the relevant service.

You should not provide more health information than is reasonably relevant to your participation.

7. Who we share information with

We may share personal information where reasonably necessary with:

• FitBudd and its approved service providers;
• payment processors;
• Apple or Google where app-store services are involved;
• email, messaging and communication providers;
• video-call and appointment-booking platforms;
• cloud-storage and document providers;
• website and analytics providers;
• accountants and bookkeepers;
• insurers;
• solicitors and other professional advisers;
• coaches, employees or contractors who are authorised to support service delivery;
• event venues and event suppliers where required;
• medical or emergency services where necessary to protect someone;
• courts, regulators, tax authorities or law-enforcement bodies where legally required; and
• a purchaser or successor if The Go Getter Method is restructured, sold or transferred.

Service providers are only permitted to use personal information in accordance with their contractual obligations and applicable data-protection law.

We do not sell your personal information to advertisers or data brokers.

8. FitBudd and other third-party platforms

FitBudd provides the technology used to operate the app.

Personal information entered into the app may therefore be hosted, accessed or otherwise processed through FitBudd and its subprocessors.

Other services, such as payment processors, email providers, video-call platforms and app stores, may also process personal information under their own terms and privacy notices.

You should review any third-party privacy information presented when using those services.

9. International transfers

Some technology providers or their subprocessors may store or process personal information outside the United Kingdom.

Where personal information is transferred to a country without recognised UK data-protection adequacy, we will take reasonable steps to ensure that an appropriate safeguard is used where required. This may include:

• the UK International Data Transfer Agreement;
• the UK Addendum to approved standard contractual clauses;
• another legally recognised safeguard; or
• a valid legal exception where applicable.

You may contact us for further information about relevant safeguards.

10. How long we keep information

We only retain personal information for as long as reasonably necessary for the purpose for which it was collected.

Our normal retention approach is as follows:

Coaching and account records

We normally retain core coaching, contractual, communication and account records during the client relationship and for up to six years afterwards where reasonably necessary for:

• contractual records;
• complaints;
• insurance;
• accounting;
• safeguarding;
• dispute resolution; or
• legal claims.

Information that is no longer needed may be deleted earlier.

Health and safety information

Relevant health, screening, injury and safety records may be retained during coaching and for a reasonable period afterwards where necessary for client safety, insurance, complaints or legal claims.

Health information that is no longer relevant or necessary will be securely deleted or anonymised.

Financial information

Invoices, payments and accounting records may be retained for the period required by tax, accounting and legal requirements.

Applications and enquiries

Unsuccessful applications and general enquiries may normally be retained for up to 24 months unless a longer period is justified or the person asks us to delete the information sooner.

Marketing information

Marketing contact information is retained until:

• you unsubscribe;
• your consent is withdrawn;
• the information is no longer accurate; or
• we determine that continued contact is no longer appropriate.

We may keep a minimal suppression record so that we know not to contact you again.

Testimonials and marketing media

Testimonials and authorised marketing media may be retained while they remain relevant and permission remains valid.

Technical information

Security logs, analytics and technical data are retained for the period reasonably required for security, analysis and troubleshooting.

At the end of a retention period, information will be deleted, anonymised or securely archived where continued retention is legally justified.

11. Security

We use reasonable organisational and technical measures designed to protect personal information from:

• unauthorised access;
• accidental loss;
• misuse;
• alteration;
• disclosure; and
• destruction.

Measures may include:

• password-protected accounts;
• access restrictions;
• secure cloud systems;
• encryption where supported;
• authentication controls;
• secure payment providers;
• regular software updates; and
• limiting access to people who reasonably need the information.

No online platform or storage system can be guaranteed to be completely secure. You are responsible for protecting your own password and device.

Please contact us immediately if you believe your account or personal information has been compromised.

12. Your data-protection rights

Depending on the circumstances, you may have the right to:

• request access to your personal information;
• request correction of inaccurate information;
• request deletion of information;
• request restriction of processing;
• object to certain processing;
• request transfer of information in a portable format;
• withdraw consent;
• object to direct marketing; and
• complain about how your information has been handled.

These rights do not apply in every circumstance and may be subject to legal exemptions.

You will not normally have to pay to exercise your rights.

We may need to verify your identity before completing a request.

To exercise a right, contact:

Email: lamlifts@thegogettermethod.com

13. Withdrawing consent

Where processing is based on consent, you may withdraw that consent at any time.

Withdrawal will not make earlier processing unlawful.

If you withdraw consent to necessary health-information processing, we will discuss whether coaching can safely and reasonably continue.

Withdrawal of marketing consent will not affect necessary service communications.

14. Automated decision-making

We do not currently make decisions about clients using solely automated processing where those decisions produce legal or similarly significant effects.

If this changes, this Privacy Notice will be updated and any additional legal requirements will be followed.

15. Analytics, tracking and app technologies

The app and associated websites may use technologies that are necessary to:

• maintain login sessions;
• protect accounts;
• remember settings;
• process purchases; and
• operate app features.

Subject to the tools configured within FitBudd and associated services, analytics technologies may also be used to understand app performance and engagement.

Where consent is legally required for non-essential analytics or marketing technologies, those technologies will not be used until valid consent has been obtained.

You may be able to manage certain permissions through your device or app settings.

16. Children

The Go Getter Method app and coaching services are intended for adults aged 18 and over.

We do not knowingly offer app accounts or coaching services directly to children.

If we discover that information has been collected from a child contrary to this section, we will take reasonable steps to delete it.

17. Complaints

Please contact us first if you have a concern about how your information has been handled:

Lamaar Lawrence
The Go Getter Method
Email: lamlifts@thegogettermethod.com

You also have the right to complain to the UK Information Commissioner’s Office.

Making a complaint to us does not prevent you from contacting the Information Commissioner’s Office.

18. Changes to this Privacy Notice

We may update this Privacy Notice to reflect:

• changes in the law;
• changes to the app;
• changes to our suppliers;
• new services;
• changes to our information practices; or
• changes to The Go Getter Method.

The current version will be made available through the app or another appropriate location.

Where a change is material, we may also notify you by email or through the app.

19. Contact us

For questions, complaints or data-protection requests, contact:

Lamaar Lawrence
Trading as The Go Getter Method

Business address:
Fast Fitness Chelmsley Wood, Maple Walk, Birmingham, B37 5TT

Email:
lamlifts@thegogettermethod.com